📌 Planova Studio — Frequently Asked Questions (FAQs)

1. What is Planova Studio?

Planova Studio is a digital template and productivity tools brand offering modern, editable resources such as budget planners, business toolkits, content calendars, worksheets, and Canva templates. All products are designed to help you stay organized, grow your business, and simplify your daily workflow.

2. Are your products digital or physical?

All Planova Studio products are 100% digital downloads.
No physical items will be shipped. Once you complete your purchase, your files will be available instantly.

3. How do I access my digital files after purchase?

Immediately after checkout, you will receive:
✔ A download link on the order confirmation page
✔ A copy of the files sent to your email
You can save the files to your device and access them anytime.

4. Do I need a Canva Pro account?

No. All templates work with Canva Free and Canva Pro.
You only need a free Canva account to edit, customize, and download your templates.

5. Are your templates editable?

Yes! Every template is fully editable in Canva. You can:

• Change colors

• Edit text

• Update fonts

• Add your branding

• Rearrange elements

• Duplicate pages

Everything is customizable to fit your style and needs.

6. Do you offer refunds?

Because the products are digital and instantly delivered, we are unable to offer refunds, returns, or exchanges.
If you experience issues accessing your files, please contact us — we’re always here to help.

7. Can I use your templates for commercial use?

Our products are for personal use only, unless otherwise stated.
You may use them for your own business operations, but you cannot resell, distribute, or share the files.

8. What should I do if my download link isn’t working?

If your downloads are not appearing, try:

• Refreshing the page

• Checking your email spam/junk folder

• Trying a different browser

Still stuck? Contact us anytime through the Contact page — we respond quickly.

9. What payment methods do you accept?

We currently accept:

• Credit/Debit Cards

• PayPal
  (And upcoming: Stripe + Payoneer activation)

All payments are 100% secure and encrypted.

10. Can I get a custom template or personalized product?

Yes! We offer custom design services depending on availability.
If you need a personalized template or a full brand kit, reach out through the Contact page and we’ll discuss the details.

11. Can I use these templates for my business planning?

Absolutely. Our toolkits are made specifically for entrepreneurs, small business owners, and content creators. You can use them to plan sales, set goals, manage budgets, and track performance.

12. Will you be adding more products?

Yes! Planova Studio regularly releases new digital planners, business tools, and aesthetic templates.
Follow us on Instagram, Pinterest, and TikTok to stay updated.